1. Introduction

La’ei is committed to protecting your privacy and handling personal information in accordance with the New Zealand Privacy Act 2020. This policy explains how we collect, use, store, and protect your information when you use our website or participate in our programmes.

2. Information We Collect

We may collect the following types of personal information:

  • Name and contact details (email, phone number, address)

  • Registration details for programmes, workshops, or events

  • Payment information (processed securely via third-party providers)

  • Communications and enquiries

  • Website usage data (cookies, analytics, IP address)

3. How We Use Your Information

We collect and use information to:

  • Register you for programmes and services

  • Communicate updates, schedules, and announcements

  • Process payments and manage bookings

  • Improve our website and services

  • Meet legal and reporting obligations

We will only use your information for the purpose for which it was collected or a directly related purpose.

4. Sharing Your Information

We do not sell or rent your personal information.

Information may be shared with:

  • Service providers assisting with website hosting, payments, or administration

  • Programme facilitators where necessary

  • Authorities when required by law

All third parties are expected to keep your information secure.

5. Storage and Security

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access.
Information may be stored digitally or securely in physical form and retained only as long as necessary.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

  • Understand how visitors use the site

  • Improve performance and content

  • Provide a better user experience

You can disable cookies through your browser settings.

7. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections if information is inaccurate

Requests can be made using the contact details below.

8. Programme Participation & Media

Photos, videos, or creative work from programmes may be used for:

  • Community updates

  • Social media

  • Promotional materials

If you do not wish to be included, please inform us at the time of registration or participation.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the website indicates acceptance of any changes.

11. Contact Us

For privacy questions or requests:

La’ei
Email: millie@laei.co.nz
Website: https://laei.co.nz/